Tech Talk With Sanjeev Goel, Chief Business Officer, Shaurrya Teleservices

In the Indian startup ecosystem, the conversation is moving from ideas and funding to something far more fundamental — digital infrastructure. For founders building in a cloud-first, AI-driven world, connectivity is no longer a background utility. It has become the backbone of growth. From remote work and real-time data to digital services and customer experience, networks shape how fast a startup can move. As National Startup Day draws attention to what truly enables scale, the quality of infrastructure often decides how quickly a young company can grow.

Shaurrya Teleservices works in this unseen layer of the startup journey. Its mission is simple: make digital connectivity as reliable as electricity or water. The company builds neutral, future-ready networks across offices, campuses, and new business hubs. In this interview, Sanjeev Goel, Chief Business Officer at Shaurrya Teleservices, shares what he sees up close. He shares where startups struggle, why gaps hurt more outside metros, and what it takes to build networks that last.

Shaurrya Teleservices positions itself as a key digital infrastructure partner for emerging businesses. Based on your experience at Shaurrya, what are the biggest connectivity and infrastructure challenges startups face today, and how is Shaurrya helping them overcome these barriers to scale more quickly and efficiently?

“One of the biggest challenges startups face today is the lack of reliable and scalable connectivity as they move from early growth to expansion mode. Many startups begin operations with basic connectivity solutions that quickly become inadequate as teams grow, applications become more data-intensive, and customer expectations increase. Inconsistent network performance, limited redundancy, and high deployment timelines often slow down innovation and execution.

Shaurrya Teleservices addresses these challenges by providing neutral, enterprise-grade digital infrastructure that is designed to scale with startup growth. By offering shared networks across offices, campuses, and commercial environments, Shaurrya enables startups to access robust connectivity without operational complexity. This allows founders to focus on product development and market expansion, while relying on infrastructure that is stable, secure, and future-ready.”

Shaurrya Teleservices works closely with startups across geographies and sectors. How is Shaurrya enabling reliable, 5G-ready and future-proof connectivity for startups expanding into Tier 2 and Tier 3 markets, where infrastructure gaps have traditionally slowed growth?

“As startups expand beyond metro cities, they often encounter infrastructure gaps that impact speed, service quality, and customer experience. Tier 2 and Tier 3 markets are seeing strong entrepreneurial activity, but connectivity readiness in these regions has not always kept pace with business ambitions. This creates challenges for startups that rely on cloud platforms, digital collaboration, and real-time data access.

Shaurrya Teleservices enables expansion into these markets through its neutral infrastructure footprint and scalable network deployments. By delivering shared towers, fibre networks, and building digital infrastructure that is 5G-ready, Shaurrya helps startups establish operations quickly and reliably. This approach ensures consistent performance across locations, allowing startups to serve customers seamlessly while building a strong foundation for long term growth.”

With capital efficiency becoming critical for startups, how does Shaurrya’s shared and managed digital infrastructure model help startups reduce upfront investments while still accessing enterprise-grade networks and performance?

“Capital discipline has become a key priority for startups, particularly in an environment where sustainable growth is valued over rapid but inefficient expansion. Investing heavily in standalone connectivity infrastructure can strain budgets and divert resources away from core business activities. Startups increasingly need flexible models that balance performance with cost efficiency.

Shaurrya Teleservices’ shared and managed infrastructure model allows startups to avoid large upfront investments while still benefiting from enterprise-grade connectivity. By leveraging common infrastructure platforms, startups gain access to high-performance networks on a usage-driven basis. This reduces capital expenditure, improves predictability of operating costs, and ensures that connectivity scales in line with business needs rather than ahead of demand.”

As startups increasingly adopt AI, cloud, and data-intensive applications, what evolving network demands are you seeing through Shaurrya’s engagements with startups? How is Shaurrya adapting its solutions to support these next-generation workloads?

“Startups today are increasingly building products and services around AI, cloud platforms, and real-time data processing. This has led to a sharp rise in demand for low-latency networks, higher bandwidth, and consistent performance across distributed teams and locations. Traditional connectivity models often struggle to support these requirements, particularly as workloads grow more complex.

Through its engagements, Shaurrya Teleservices is adapting its infrastructure to support these next-generation workloads by focusing on intelligent network design and centralised management. By enabling reliable connectivity across edge and core environments, Shaurrya ensures that startups can run data-intensive applications without disruption. This readiness is critical for startups working in areas such as analytics, automation, digital commerce, and platform-based services.”

Looking ahead to 2026, how does Shaurrya Teleservices envision its role in shaping India’s startup ecosystem? What capabilities is Shaurrya building today to ensure startups partnered with Shaurrya are better positioned to scale sustainably over the next two years?

“Shaurrya Teleservices sees itself as a long-term digital infrastructure partner for India’s startup ecosystem rather than just a connectivity provider. As startups scale faster and operate across multiple cities and sectors, the need for resilient, standardised, and future-ready infrastructure will only increase.

To support this, Shaurrya is building capabilities around scalable network deployment, intelligent monitoring, and shared infrastructure models that align with growth patterns. By strengthening its footprint across emerging markets and investing in future-ready connectivity, Shaurrya aims to ensure that startups partnered with it are equipped to grow sustainably, innovate confidently, and compete effectively in a digitally driven economy.”