Key Highlights:

• Nothing pauses the Nothing OS 4.0 update across all supported phones.
• Customer support confirms an “urgent fix” is under testing.
• Users report missing update options and strange beta-program messages.

Nothing OS 4.0 has taken an unexpected turn. The Android 16–based update went live for the Nothing Phone 3 on November 21. The company expanded the rollout to the Phone 2, Phone 2a, Phone 2a Plus, Phone 3a, and Phone 3a Pro on November 28. However, the update has now vanished without warning.

Users Say the Update Never Arrived Despite the Announcement

Several users on Reddit reported that Nothing OS 4.0 never showed up on their phones. They claimed the update page stayed blank even after repeated checks. Over the weekend, one Nothing Phone 3 user contacted customer support for answers. The initial reply repeated the standard rollout message. But after the user questioned the delay, support finally confirmed the truth.

Nothing Support Confirms the Rollout Has Been Stopped

According to the shared support screenshot, Nothing has paused the Nothing OS 4.0 update to apply an “urgent fix.” The company has not shared details about the issue. Support teams said the rollout will resume only after internal testing is complete. They also assured users that the patched version will reach devices that already installed the update.

Users Report Vanishing Updates and Beta-Program Messages

Last week, many users noticed the update option suddenly disappear from the system update page. This added to the confusion, as the rollout had already been announced. Some users also reported a strange message after installing Nothing OS 4.0. Their phones said they were “enrolled in the Android Beta Program,” even though the build was supposed to be stable.

It remains unclear if this bug triggered the pause. Nothing has not made any public comment on the temporary halt. However, the silence has raised concern among users waiting for the stable Android 16 experience.

Nothing Yet to Release an Official Statement

The lack of communication is surprising, especially after pushing such a major update. Ideally, the company should inform users directly instead of letting support messages leak the news. We have reached out to Nothing for clarity. We will update this story if the company responds.

For now, Nothing OS 4.0 users must wait for the patched rollout.