News in short
- Meta Muse AI can now make outbound phone calls to businesses for paid subscribers in the United States.
- Users can ask Muse to handle calls for restaurant bookings, insurance queries and customer support.
- The feature was tested with a limited group before its wider release to eligible paid users.
- Muse subscriptions in the US start at $20 per month, while the higher tier costs $100 per month.
- The calling feature has not been announced for India or other markets.
Meta is giving its Muse AI assistant a new way to handle everyday tasks. The personal AI agent can now make outbound phone calls to businesses on behalf of paid subscribers in the United States. Users can ask Muse to contact a service provider, make a reservation or seek help with a customer service query.
Meta Chief AI Officer Alexandr Wang announced the update on X on November 12. The feature had previously been tested with a limited group of users. Meta is now making it available to eligible paid subscribers in the US.
What can Meta Muse AI do with phone calls?
Muse can place calls to businesses and handle conversations needed to complete a user’s request. Meta’s examples include booking a dinner reservation, contacting an insurance service, speaking with a cable company and making customer service enquiries.
The user gives Muse a task that requires a phone conversation. The AI assistant then makes the call on the user’s behalf. This could save time on routine calls that involve checking information, asking questions or arranging a service.
However, the announcement does not detail every supported business category or explain how Muse handles situations that require personal verification, payment details or a user’s explicit approval. Users should review the outcome of important calls rather than assume every request will be completed exactly as intended.
Who can use Muse’s outbound calling feature?
Meta says outgoing calls are available to paid Muse subscribers in the United States. The company has not announced availability in India or other international markets. The rollout follows an earlier limited test, but the latest announcement does not provide a date for a wider global release.
Muse’s US subscription plans start at $20 per month. The Power tier includes 500 million Muse tokens per week. The higher-priced Maximum plan costs $100 per month and includes 3 billion tokens per week. Meta has not separately stated whether the new calling feature carries additional usage limits or charges.
How Meta Muse compares with other AI calling tools
Meta is entering a growing category of AI assistants that can take action beyond answering questions. Google’s Gemini-powered Call for Me feature offers a similar concept for eligible Pixel users in the US. It lets users delegate certain business-related calls to an AI assistant.
The difference between these services will depend on their availability, supported call types and how reliably they complete tasks. For now, Meta’s announcement gives paid Muse subscribers in the US another way to delegate routine interactions.
For readers following the assistant’s rollout, see our earlier report on Meta Muse AI subscription pricing and expected India plans. Meta has not confirmed when outbound calling will reach Indian users.
