Superhuman Launches AI-Powered Email Categorization to Cut Down Spam

Superhuman Launches AI-Powered Email Categorization to Cut Down Spam

Superhuman is stepping up its game by introducing an AI-powered categorization feature designed to reduce spammy emails. This new update aims to help users manage their inboxes more efficiently by automatically sorting emails into different categories.

What is Superhuman’s New AI-Powered Categorization?

The new Auto Label feature assigns labels like marketing, pitch, social, and news based on the email content. Users can also create custom labels by writing their own prompts.

Why This Update Matters

This update addresses a major concern for Superhuman’s customers: the increasing number of cold marketing emails and spam. Previously, Superhuman relied on Gmail and Outlook for spam filtering. However, these solutions were not effective enough. Now, Superhuman’s own classification system promises a better experience.

How Superhuman Stands Out from the Competition

While Google’s Inbox previously offered a similar feature, it was shut down in 2019. Since then, many email clients have tried to replicate it with limited success. Superhuman’s Auto Label feature aims to change that by providing a more reliable solution.

Potential Limitations of Auto Labels

There’s a slight drawback. Users cannot edit prompts for category creation at launch. If a prompt doesn’t work as expected, a new one must be created. Despite this, the feature allows users to auto-archive categories they find unnecessary, speeding up the email-sorting process.

Enhanced Split Inbox for Better Focus

Superhuman also enhances its Split Inbox feature. Users can now create separate inbox views based on email filters or categories. This update makes it easier to focus on relevant messages.

Smarter Reminders and Follow-Ups

The reminder feature has been upgraded too. If a user replies to an email but doesn’t get a response, Superhuman resurfaces the email automatically. The app can even draft a follow-up message in the user’s voice, keeping the conversation’s tone and context intact. This AI-powered follow-up acts as a gentle nudge to recipients.

What’s Next for Superhuman?

Looking ahead, Superhuman plans to integrate knowledge bases like personal websites and Wikipedia pages. This would allow AI to draft and even send replies automatically, such as suggesting available time slots for meetings.

Additionally, Superhuman is working on IFTTT-styled workflows. For example, if an email about recruiting arrives, the AI could reply with a template and forward it to the recruiting team based on set criteria.

Final Thoughts

While fully automated email replies might still be a future feature, Superhuman’s new AI-powered categorization already addresses one of the biggest email management pain points today. The new Auto Label feature promises to organize inboxes more effectively, saving users time and effort.

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