MetaBrix Labs: This Indian Startup is Replacing Boring Chatbots with 3D AI Bots

AI is rapidly changing industries, and healthcare is no exception. MetaBrix Labs, an AI-driven 3D character generation platform, is redefining how patients interact with healthcare providers. Instead of static chatbots or lengthy FAQs, they offer a human-like digital assistant powered by their proprietary UltronAI technology. 

UltronAI combines text, voice, and video to create lifelike AI avatars that enhance user engagement. The platform enables faster, more intuitive interactions for both patients and healthcare providers.

The Vision Behind MetaBrix Labs

Founder and CEO Pratik Padamwar started MetaBrix Labs in 2022 after working with companies like Intel and BMW in generative AI. Initially, the platform focused on creating hyperrealistic 3D characters. However, recognizing the potential in healthcare, the team pivoted to building AI-driven assistants that could revolutionize patient interactions. Padamwar was inspired by the futuristic AI in movies, particularly Tony Stark’s AI systems in the Marvel universe. His goal was to create an AI that could provide real-time, meaningful interactions in a human-like manner.

How 3D AI Bots are Enhancing Healthcare

Healthcare providers manage vast amounts of patient data through different systems, including Healthcare Management Systems (HMS) and Electronic Health Records (EHR). MetaBrix Labs’ AI bot seamlessly integrates with these systems via APIs, providing real-time responses without storing sensitive patient data. The AI bot can assist patients with appointment scheduling, answering insurance queries, providing general medical information, and reducing the administrative workload for healthcare staff.

Real-World Implementation and Impact

MetaBrix Labs has already deployed its AI bots in Belenus Champion Hospital, Bangalore, and selected Apollo Hospital branches. The results have been promising. The AI bots have achieved a 90% patient satisfaction rate, reduced patient wait times by 30%, and improved efficiency in handling administrative tasks. With the ability to interact in multiple languages 24/7, the AI bot is significantly enhancing the patient experience while reducing the workload of hospital staff.

The startup plans to expand its AI integration across 500+ hospitals in tier 1, 2, and 3 cities. Their goal is to automate patient interactions and provide real-time feedback, ultimately making healthcare more efficient and accessible.